Copyright 2008 Cross Press Inc.
2320 Donley Drive, Suite C
Austin, Texas 78758
These products are at a discounted price because you "the client" are taking on part
of the project. "Design online" has a limited amount of customer service dedicated to
this product. This tool was developed for streamlining our printing process and putting
the design control in the clients hands. If you prefer that we design your product give
us a call.
Below should answer most questions you have.

How do I Design: Click the DESIGN NOW button below. First choose your
product you want to design from the box labeled "Choose your Product". Simply
use the tool bar on the left to... type text, place a logo or picture, choose from
several different occupations & graphics for a background choice. The slider on the
left will magnify your design, (this will not make your product larger or smaller) up
zooms in, down zooms out. At the top of the tool bar you'll find a front & back button
for choosing which side to work with. Click on the "help" button on the right for more
specific directions.


How to save your work so you can come back later: On the tool bar to the left
there is a disk icon. Simply click this and you will be promted to name the project.
Note, It is important that you register first (no cost for this) Click login in the right
corner, fill out the info, (you'll be required to put in your email address and a
password) and you'll be set. When you come back to finish simply click on the
open folder icon to retrive your work.


What is the status of my order?: click on the "Additional Tools" button on top,
click on job status, and you'll find information about where your job is in production.
(Prepress, Plated, On-Press, Cutting/Bindery, and delivered/ready for pick-up.


Do I have to pay for shipping?: Yes, all order placed through online design will be
shipped UPS ground service. If you prefer to pick up your order contact us.


How long will it take before I get my order?: Usually one week in production +
shipping time. You can will call the order if you choose. Simply pick that option
when finalizing your order. Rush Orders: Anywhere from 24 to 48 hours from order
placement. Calling to inform us that you placed your rush order will help speed up
the process.
Design Now!